FAQs
See here for all of our Frequently Asked Questions.
Q - We have recently moved, how do I update our contact information?
A - Please click here to be forwarded to our online enrolment form where you can submit your new contact details here
Q - Can we pay for our swimming lessons weekly?
A - Unfortunately no, to secure your space on the Academy you need to pay in advance and on a termly basis
Q - Do we have to wear swimming hats?
A - We recommend that all our groups and private lessons wear swimming hats (except Adult & Baby, Nursery). We have our Water Creature hats on sale.
Q - When my direct debit goes out will it say Water Creatures on my bank statement?
A - No, it will say GoCardless. You will receive our invoice before the direct debit date which will advise you on the amount and date of collection. Once collection has been made we will email you a receipt. For direct debit dates for future terms please click here
Q - What is the process of leaving the Academy?
A - If you are looking to leave the Academy, you need to give a terms' notice in writing to the email of your home venue which is inline with our T&Cs.
Q - What happens if it is snowing on our swimming lesson day?
A - If it is snowing on the day of your swimming lesson, then please check your email, our social media and the homepage of the website for notifications of cancelled lessons.
My two children thoroughly enjoy their swimming lessons. Lee has a great approach keeping sessions fun but making sure everyone understands being safe in the water. My children are now making
extremely good progress and can swim a considerable distance without any aids. I would highly recommend Water Creatures!
Such a great team! We have been amazed by our daughter's progress with Lee over the past two years.
I can't recommend Lee enough as a swimming teacher. My son used to be frightened of the water. He has Asperger's Syndrome and struggles with co-ordination and sensory processing. Lee has taught him
for over three years and the progress my son has made is amazing. Most importantly my son now enjoys swimming. Lee has such a calm, quiet presence - ideal for teaching children with Special Needs.
Testimonials
Here are the testimonials of what our Customers thought about our Swimming Lessons!
Would you like to become a Swimming Teacher?
Becoming a swimming teacher is a fantastic career path for those who are looking for a rewarding, active and challenging role.
With flexible teaching hours to fit around your lifestyle, you’ll enjoy the satisfaction of a work-life balance whilst teaching an incredible and important life skill.
Swimming teaching does not just have to be just working with children, there are adults and other specialist areas that require swimming tuition.
Are you looking for a First Aid qualification?
If you are looking to become a First Aider then look no further as LAC Training offers a whole range of first aid courses that might suit your needs or the needs of your Team.
For example:
- First Aid at Work
- Emergency First Aid at Work
- Paediatric First Aid
Have you got a Lifesaving qualification?
LAC Training offers a variety of courses for those who require an aquatic lifesaving qualification.
For example:
- STA Safety Award for Teachers
- RLSS National Rescue Award for Swimming Teachers & Coaches
School Swimming
Our Sister company, LAC Training, delivers all of the School Swimming at Rye Leisure Centre and also offers this service at other venues too.
If you need help with your School swimming then contact us.