Water Creatures Academy of Swimming

Frequently Asked Questions...

Frequently Asked Questions

Below are the frequently asked questions asked at Water Creatures Academy of Swimming.

 

If you cannot find the answer to your question here, then please contact us.

Q - Does Water Creatures have any terms & conditions?

 

A - Yes, when you join our Academy you will be give a set of our terms and conditions. They are also available to view on our website - click here.

Q - Can we pay for our swimming lessons weekly?

 

A - Unfortunately to secure a place at the Academy all lessons are need to be paid for termly and in advance by either cash, bank transfer or cheque - made payable to 'Water Creatures'.

Q - How can we pay for our lessons?

 

A - There are a couple of options available to you, our prefered option is by Bank Transfer or you can pay by cash or cheque - made payable to 'Water Creatures'.

Q - Do Boys have to wear swimming hats?

 

A - Yes, both boys and girls are required to wear swimming hats in the pool. We have Water Creature hats for sale at £2.00 each at the desk.

 

Q - What happens if it snows on the day of my swimming lesson?

 

A - If it is snowing on the day of your swimming lesson, then please check this website and our social media pages for up to date information to see if classes are cancelled!

Q - Can I wear my shoes at the swimming pool?

 

A - No shoes of any kind are allowed on the poolside area, shoes must be left at the entrance

Q - Can we take a break from swimming lessons?

 

A - Of course. Although you must give us prior notice in writing before the end of the term otherwise you will be liable to pay for the next terms fees. Also we cant guareentee your same day and swim time on your return.

Q - What do we do if we wish to leave the Academy?

 

A - If you wish to leave the Academy, then you must give Water Creatures 3 weeks written notice before the end of the term, otherwise you will be liable to pay next terms fees.

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